Terms & Conditions
Sale Terms:
- It is hereby informed “vajawatcomputers.in or its parent concern VAJAWAT COMPUTERS” is a marketing and distribution company and is not a manufacturer.
- I/We hereby certify that my/our registration certificate under the TNGST Act 1959 is in force on the date on which the sale of the goods specified in this Bill / Cash memo / Invoice has been affected by me / us in the regular course of my/our business.
- Our responsibility ceases the moment goods leave our warehouse.
- We provide proper GST invoice against all the products which we sell, we do not sell products without GST invoice. If you need your company’s GST No. on the invoice then kindly mention the same in the comment box while ordering, also you will need to provide the 3 pages of the GST certificate of your company for the GST invoice.
- For COD orders, the partial payment made at the time of placing the order is non-refundable if the order is canceled by the customer.
- For 4-hour delivery, if an order is not delivered within 4 hours of being placed, the service fee charged for the expedited delivery will be refunded to the customer.
- 2% will be deducted as a convenience fee for orders canceled by the buyer before shipping. Once the order has been shipped, a 5% charge will apply if the order is canceled by the buyer. 3% will be deducted if the buyer wants to modify the order after being shipped; no charges apply to modifications before shipping. These charges will be adjusted from the refund amount. If the buyer opts for a refund, it will be initiated once we receive the product in the same condition as it was shipped.
- Convenience fee is non-refundable for payments made using Bajaj EMI, and 5% will be deducted if the order is canceled once shipped. This is applicable only if canceled by the buyer.
- Materials sold are spares and components of computers and do not form a complete system in full. The above goods are only in the form of components/sub-assemblies and not a “New PC” unless specified.
- Any products purchased for special usage in abnormal environments (i.e., other than normal usage) must be informed at the time of purchase, or the warranty is void.
- No customer can waive responsibility on grounds of ignorance of terms & conditions.
- For gaming chairs, only part replacement is applicable if the product is defective or damaged. No refunds for gaming chair orders.
- For “Dead on Arrival” products, buyers must ensure all parts and accessories are present in the box. Missing items will result in non-acceptance as a DOA case and will be treated as RMA.
- Physical damage/mishandling of products/tampering with warranty stickers voids the warranty. All products require installation by technically qualified PC Hardware engineers.
- vajawatcomputers.in reserves the right to cancel any order related to price or stock issues.
- The court at CHENNAI shall have exclusive jurisdiction for disputes arising out of this sale contract.
Warranty & RMA Terms:
- All products sold are in carry-in warranty only. Both side shipping charges must be paid by the buyer for products outside our policy window.
- On-site warranty is applicable only if the brand covers your location; otherwise, the warranty becomes carry-in.
- Shipping service for RMA products does not include insurance for transit damage. We are not liable in such cases.
- “Direct Warranty” or “Manufacturer Warranty” means warranty is provided directly by the Manufacturer/Distributor. VAJAWAT COMPUTERS holds no legal or financial liability. However, assistance will be provided.
- Always include our invoice copy for warranty claims.
- Warranty repair/replacement is accepted only if the product is in good physical condition.
- Products with broken/burnt pins, markings, cracks, missing or tampered components, or damaged warranty stickers will be rejected and void warranty.
- RMA/Warranty claim duration is as per the brand’s policies. We are not responsible for delays.
- Warranty is void for mishandling, electrical damage, or improper use under abnormal conditions.
- Warranty is against manufacturing defects only, as per the manufacturer’s policy. If the manufacturer has a local service center, customers must contact them directly.
- Products under warranty may be repaired or replaced per the manufacturer’s/supplier’s policies.
- We reserve the right to reject warranty claims without accessories, manuals, software, or original packaging.
- All service-related issues must be addressed directly to manufacturers/distributors. VAJAWAT COMPUTERS is not liable for any legal proceedings.
- Warranty is valid only when full payment is made by the due date.
- This RMA/Warranty support is a goodwill service, not a lifetime commitment, and may be withdrawn without notice.
General Terms:
- All content on vajawatcomputers.in is protected by copyright and intellectual property laws.
- This site is maintained independently by VAJAWAT COMPUTERS. All content is owned by them and cannot be reproduced or exploited without permission.
- VAJAWAT COMPUTERS disclaims all express or implied warranties, including those of merchantability and fitness for a particular purpose. Jurisdiction is limited to courts in CHENNAI.
- We reserve the right to suspend or cancel services in case of technical issues like viruses or security breaches.
- We value and protect your privacy. Personal data will not be shared with third parties without permission.
- VAJAWAT COMPUTERS reserves the right to refuse service to anyone at any time.
- We will enable users to manage and control their data, and will address privacy concerns appropriately.
- We do not disclose personal data to advertisers or for promotional purposes.
- No cash payments above ₹50,000 will be accepted.
Disclaimer Policy:
VAJAWAT COMPUTERS, along with its publishers, authors, agents, and employees, has made efforts to ensure the accuracy of information. However, they are not liable for any loss or damages resulting from information or advice on this website. Use of any information is at your own risk.
All documents and graphics on the website are provided “as is” without any warranties. VAJAWAT COMPUTERS disclaims all liabilities, including those arising from negligence, contract, or other actions.
Linked websites are not under our control. We provide them solely for user convenience and do not endorse them.
All views expressed on the site are personal opinions and not necessarily those of VAJAWAT COMPUTERS.
Note: For grievance-related queries, please email [email protected]